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Frequently Asked Questions

RMC offers premium Bespoke custom clothing, as well as nested clothing, for all of your professional and formal needs. This includes Suits, Sport Coats, Vests, Pants, Dress Shirts and Tuxedos. We also provided a local door to door tailoring service for clothing purchase or pre-owned.

RMC ships US Only. All Shipping costs will be calculated at the time of purchase.

REFUND POLICY - RMC has a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at [email protected]. Please note that returns will need to be returned to the shipper's address. If your return is accepted, we’ll send you additional instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. NON-RETURNABLE ITEMS - Certain types of items cannot be returned, like custom products and personal care goods (cologne, soaps, or aftershave). Also, we do not accept returns on sale items or gift cards. EXCHANGES - The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Visa, Mastercard, American Express, & Paypal
Tracking information can be requested by emailing us at [email protected]
All estimated delivery times and dates will be calculated along with shipping costs at the time of purchase.
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, please contact us immediately so that the issue can be resolved in a timely manner.
Customer Loyalty Program to be detailed at a later date.

Please make all customer service inquiries at [email protected]